Privacy Policy

Welcome to McCann Home Improvements ("we," "us," or "our"). We are a home remodeling company based in Bridgeville, PA, proudly serving the Greater Pittsburgh area for over 30 years. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us about our services.

1. Information We Collect

We collect information only when you voluntarily provide it to us. This includes:

• Name, phone number, email address, and project address provided through our contact or estimate request form
• Any additional details you share when describing your remodeling project or service needs
• Basic technical information automatically collected when you visit our website, such as your IP address, browser type, device information, and pages visited

We do not require you to create an account to use our website or request an estimate.

2. How We Use Your Information

We use the information you provide to:

• Respond to your project inquiries and schedule consultations
• Prepare and deliver estimates
• Send appointment reminders and follow-up communications
• Request feedback about your experience
• Send service-related updates and notifications, if you have opted in to receive them
• Analyze website traffic and improve our website and customer experience

3. SMS and Text Message Communications

If you opt in to receive text messages from McCann Home Improvements, you agree to receive automated messages related to your appointments, project updates, and other service-related communications.

You may opt in through the following method:

• Submitting our contact or estimate request form at https://mccannhomeimprovements.com/contact

The form includes a consent checkbox for SMS communications. Only users who select the checkbox are enrolled to receive SMS messages.

• Consent: Opting in to SMS is not a condition of receiving our services.
• Opt-Out: Text STOP at any time to unsubscribe. You will receive a confirmation and no further messages will be sent.
• Help: Text HELP for assistance or contact us directly at mccannhomeimprovementspa@yahoo.com or (412) 628-7181.
• Rates: Standard message and data rates may apply.
• Frequency: Message frequency varies based on your interactions with us.

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to understand how visitors interact with our site and to improve your experience. This includes:

• Essential cookies that support basic website functionality
• Analytics cookies that help us understand traffic patterns and page performance
• Advertising cookies that may be used to deliver relevant content based on your interests

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that some features of the website may not function properly if cookies are disabled.

5. Google Analytics and Google Services

We use Google Analytics to collect anonymous information about how visitors use our website, including pages visited, time spent on the site, and general geographic location. This data helps us understand and improve our online presence.

Google Analytics may use cookies to collect this information. You can opt out of Google Analytics tracking at any time by visiting https://tools.google.com/dlpage/gaoptout.

Our website may also use Google Maps or other Google services to display our service area or business location. Use of these features is subject to Google's Privacy Policy, available at https://policies.google.com/privacy.

6. Social Media

We maintain business pages on social media and review platforms. Our website may include links or embedded features connecting to these pages.

If you interact with social media buttons, widgets, or links on our website, those platforms may collect information about your visit. This data collection is governed by the privacy policies of those respective platforms, not this policy. We encourage you to review the privacy policies of any social media platform you use.

We do not control how social media platforms collect or use your data when you visit their pages or interact with their features.

7. How We Share Your Information

We do not sell or rent your personal information. We may share your information only with trusted third-party service providers — such as our scheduling software, website hosting platform, or analytics tools — solely to the extent necessary to operate our business and serve you. These providers are not permitted to use your information for any other purpose.

8. Do-Not-Track Signals

Some web browsers include a Do-Not-Track ("DNT") setting that signals to websites that you prefer not to be tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals, and we do not currently alter our data collection practices in response to them. If an industry or legal standard is adopted in the future, we will update this policy accordingly.

9. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorized access. We retain your information only as long as necessary to provide our services or as required by applicable law.

10. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Request a copy of the personal information we hold about you
• Request that we correct inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

How to Submit a Request: To exercise any of these rights, please contact us by email at mccannhomeimprovementspa@yahoo.com or by phone at (412) 628-7181. Please include your name, contact information, and a description of your request. We will respond within a reasonable timeframe and in accordance with applicable law.

11. Third-Party Links

Our website may contain links to third-party review platforms, social media pages, or other external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

12. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: